Legal

Data Deletion Instructions

Effective date: November 2, 2026

You can ask us to delete your Purchase Order Tracker account and the data stored with it at any time.

1. Delete your account in the app

Sign in at app.purchaseordertracker.com, open Settings, and choose Delete account. You will be asked to type DELETE and enter your current password. If you signed up with Google or Facebook and have no password, email us as described below and we will delete your account. Deletion is immediate and permanent: your data can't be recovered afterwards. If you have an active Pro subscription, cancel it first under Manage billing in Settings; you can delete your account once the subscription has ended.

Prefer email? Send a request to info@purchaseordertracker.com from the email address on your account, with the subject Delete my account. We may contact you to verify your identity before completing the request.

2. What we delete

Deleting your account removes it and its purchase orders, vendors, customers, products, bundles, logos, and settings. In-app deletion happens right away. For email requests, after we verify your request we aim to complete deletion within 30 days and will confirm by email.

3. What we may keep

As described in our Privacy Policy, we may keep some information where needed to complete billing and accounting records, resolve disputes, prevent fraud or abuse, enforce our agreements, comply with legal obligations, or maintain security logs. Backup copies may persist for a limited period before being overwritten or deleted in the ordinary course.

If you subscribed to Purchase Order Tracker Pro, deleting your account also deletes your customer profile at Stripe, our payment processor. Stripe keeps its own payment and transaction records as required by law and its own policies. Our copy of your Stripe billing metadata (customer and subscription identifiers and plan status) is deleted with your account, except where we must keep billing and accounting records as described in sections 8 and 10 of our Privacy Policy. Please cancel any active subscription before deleting your account so you are not billed again.

Our service providers may also hold limited data under their own retention practices, including Google Analytics usage data (if you allowed analytics), email delivery records for messages we sent you, and hosting and infrastructure logs.

4. Connected accounts

If you connected Purchase Order Tracker to a Facebook or Google account, you can also remove it from that account's app settings.

5. Contact

Questions about data deletion may be sent to info@purchaseordertracker.com or by mail to Health Intellect #2118, 2309 Gilmer Rd, Ste 101, Longview, TX 75604. See also our Privacy Policy.